Senior Customer Support Representative

em Betting Connections (ver perfil)
Localização Sliema, Malta
Data de Publicação 04/06/2019
Categoria Agricultura / Pescas
Tipo Emprego Estágio

Descrição

Senior Customer Support Representative
Remote

Job Description:
• Answering customer’s enquiries via email and live chat.
• Providing customer support on all aspect of the player experience.
• Verifying customer accounts and processing payments.
• Crediting Bonuses and Free Spins to Players.
• Assisting in fraud and risk management.
• Taking care of VIP players.

Qualifications:
• Previous Customer Service Experience.
• iGaming Experience – is a must!.
• Excellent communication skills.
• Previous VIP Experience is a big plus.
• Impeccable English – written and spoken (speaking Japanese would be considered as a plus).
• Superb problem solving skills.
• Ability to work independent and as a part of a team.
• Be able to handle stress.
• Previous experience with Bitcoin is a major plus.
• Outgoing personality with excellent communication skills.

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