German Speaking Customer Support

em SpotOn Connections (ver perfil)
Localização Madrid, Spain
Data de Publicação 05/06/2019
Categoria Call Center / Helpdesk
Tipo Emprego Full-time


German Speaking Customer Support – Madrid, Spain

The capital city of Spain: Madrid, is the heart of the Spanish culture…The Plaza Mayor is the perfect place to admire the amazing architecture of the city while enjoying a drink in one of its café or restaurants!
Living in this city would be the occasion to visit the Prado, one of the top European destinations concerning art museums.
Tapas bars, cocktail bars, clubs, jazz lounges, live music venues and flamenco theatres… Madrid’s nightlife is as rich as its culture, come to discover it!

We have an exciting opportunity in this exciting location - Our client is currently looking for a German speaking Customer Service Agent to be based in Madrid, Spain.

Main Duties:
• Speak to customers via phone, email, and live chat, answering questions and offering help when required.
• Keep accurate records of customer accounts and escalate issues internally when needed.
• On occasion, your language skills might be utilized for translations.

Job Requirements:
• The ability to speak and write German at a native level.
• A positive, ‘can do’ attitude and strong communication skills.
• Prior experience in a similar role would be beneficial, but the willingness to learn is the most important pre-requisite.

What Is On Offer?
• Competitive salary package
• Positive working environment
• Opportunity for career progression.

To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team by hitting apply. We have Customer Support roles for speakers of many languages across Europe with positions based in Greece, Portugal, Germany, Ireland, Malta, Gibraltar, UK, Czech Republic, and elsewhere.

We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.

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