German speaking Customer Service Agent

em Betting Connections (ver perfil)
Localização Sliema, Malta
Data de Publicação 20/06/2019
Categoria Call Center / Helpdesk
Tipo Emprego Full-time

Descrição

German speaking Customer Service Agent
Malta

Responsibilities:

Supporting German speaking customers.
You will become an important contact person when handling all inquiries in a professional manner from German customers via telephone, e-mail and live support.
Maintaining high customer service standards is of the upmost priority.
Due to the various tasks, you will acquire comprehensive knowledge of the product range and marketing activities.
In this diverse role you will also be an essential point of reference, both internally and externally. Further tasks will include translating (for example newsletters or texts for our website).

Requirements / Your personality:

Completed secondary education.
At least 1-year customer service experience (e.g. call centre, helpdesk, etc.).
Excellent knowledge of German (written and spoken).
Very good knowledge of English.
Willing to work evening and night shifts.
Advanced customer service skills.
Excellent communication and team skills.
Open, positive and empathetic personality.
General computer knowledge (MS Office, Internet).

Send your CV to [email protected] if you are interested in this role.

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