Customer Care Agents - Lisbon

em SpotOn Connections (ver perfil)
Localização Lisbon, Portugal
Data de Publicação 05/06/2019
Categoria Call Center / Helpdesk
Tipo Emprego Full-time

Descrição

Lisbon, Portugal

Famed for the seven breathtaking hillsides that overlook the Rio Tejo cradle, Lisbon is a picture perfect city that combines cobbled streets, ancient ruins, and white-domed cathedrals. It took centuries to craft this inspiring and eclectic mix that now intermingles with modern food and drink cultures that rival the best in Europe. We have an exciting opportunity in this exciting location - Our client is currently looking for multiple Customer Service Agent to be based in Lisbon, Portugal.

Main Duties:
• Speak to customers via phone, email, and live chat, answering questions and offering help when required.
• Keep accurate records of customer accounts and escalate issues internally when needed.
• On occasion, your language skills might be utilized for translations.

Job Requirements:
• The ability to speak and write at least one of the following languages at a native level;
o Arabic
o Dutch
o French
o German
o Hebrew
o Italian
o Norwegian
o Polish
o Spanish
o Swedish
o Turkish
• A positive, ‘can do’ attitude and strong communication skills.
• Prior experience in a similar role would be beneficial, but the willingness to learn is the most important pre-requisite.

What Is On Offer?
• Competitive salary package
• Positive working environment
• Opportunity for career progression.

To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team by hitting apply. We have Customer Support roles for speakers of many languages across Europe with positions based in Greece, Portugal, Germany, Ireland, Malta, Gibraltar, UK, Czech Republic, and elsewhere.

We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.

Só candidatos registados se podem candidatar a ofertas de emprego.